Transform Your Family Law Firm with Training by A Lady Stoic

Because in family law, trust isn’t optional—it’s everything.

This isn’t high-pressure persuasion. This isn’t manipulative marketing tactics. This is Sales Mastery for legal intake professionals—crafted for the emotionally complex, high-stakes world of family law.

The WILDE Trust Method™ teaches your intake team how to earn trust, guide with authority, and confidently convert qualified leads into paying clients—all without ever sounding “salesy.”

Your intake team is not your admin team. They are your conversion engine.
 

If you’re like most family law firms, you’re spending thousands each month to make the phone ring. But if that first call is mishandled—rushed, flat, uncertain—that potential client hangs up and calls your competitor.

We don’t just teach your intake team what to say. We teach them how to be:

Empathetic. Grounded. Trustworthy. Clear. And effective.

A trauma-informed, integrity-based approach to sales and intake:

• W – Welcome Without Judgment
  Open every call with safety and emotional intelligence. Establish calm and connection in the first 15 seconds.
   
• I – Inquire with Intent
  Ask powerful questions that reveal urgency, readiness, and emotional clarity—without overwhelming the caller.
   
• L – Listen to Lead
  Active listening isn’t passive—it’s strategic. Know when to pause, when to reflect, and when to steer the conversation forward.
   
• D – Direct with Authority and Compassion
  Lead decisively. Set expectations. Handle objections. Be the calm, confident guide your caller desperately needs.
   
• E – Earn the Engagement
  Close with clarity. Invite the consult. Build the bridge to the attorney. Leave nothing vague, and no trust unearned.
   

• Family law attorneys ready to stop leaving money on the table
   
• Intake teams who care deeply but lack the confidence or structure to sell
   
• Law firm administrators tired of the revolving door of unqualified leads
   
• Sales managers and firm owners who know something is “off” in intake—but don’t know how to fix it
   

✔️ Live training sessions (Zoom or in-person)
✔️ Scripts that convert without pressure
✔️ Objection handling phrases that preserve dignity
✔️ Roleplay exercises for real confidence
✔️ post-training call audits and feedback
✔️ Team coaching packages available

Optional Add-On: Let us assemble and train your intake team from scratch using the WILDE Trust Method™.

• Dramatically increased consult bookings
   
• Fewer “I need to think about it” and “Let me talk to my spouse” drop-offs
   
• Higher emotional buy-in before the attorney even gets on the call
   
• Intake team members who sound as professional and powerful as your partners
   

If you're ready to move from chaos to calendar control…

If you’re tired of good leads slipping through the cracks…

If you want your intake team to be the most valuable part of your growth strategy…

👉 Book a Discovery Call and let’s build your firm’s next level—starting with the first voice your clients hear.